PRIVACY POLICY

Last Updated: October 5, 2026

Empire Offshore (“Empire Offshore,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, forms, chat features, scheduling tools, and communication services.

This Privacy Policy explains how we collect, use, protect, and handle your information, including information provided when you voluntarily opt in to receive SMS/text messages from Empire Offshore.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • First and last name
  • Business name
  • Email address
  • Phone number
  • Website and business information
  • Service inquiry information
  • Appointment and scheduling information
  • Information submitted through forms, chat widgets, or other communication channels
  • SMS/text messaging consent and opt-in information

We may also collect certain technical information when you use our website, such as IP address, browser type, device information, and website usage information.

2. How We Use Your Information

Empire Offshore may use the information we collect to:

  • Respond to service inquiries and requests
  • Provide and manage our services
  • Communicate with customers and prospects
  • Schedule and manage appointments
  • Send appointment confirmations
  • Send appointment reminders
  • Respond to customer support requests
  • Provide service-related updates and notifications
  • Send promotional or marketing communications when you have provided the appropriate consent
  • Improve our website, services, customer experience, and communication systems
  • Maintain security and prevent fraudulent or unauthorized activity.

3. SMS/Text Messaging Privacy

If you voluntarily provide your mobile phone number and consent to receive SMS messages from Empire Offshore, your mobile information and SMS consent will be used for the purposes described at the time of opt-in.

Depending on the consent provided, SMS messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Responses to service inquiries
  • Customer support communications
  • Service-related updates
  • Promotional or marketing messages, where separate marketing consent has been provided

Message frequency may vary depending on your interactions with Empire Offshore, scheduled appointments, service inquiries, and communication preferences.

You can opt out of SMS communications at any time by replying STOP to any SMS message. For assistance, reply HELP.

Message and data rates may apply depending on your mobile carrier and service plan.

4.SMS Consent and Mobile Information

Empire Offshore treats SMS opt-in information and consent as confidential information.

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

We do not sell or rent your mobile phone number or SMS opt-in information to third parties for their own marketing purposes.

Your SMS consent will not be used as permission for unrelated third parties to send you marketing messages.

5.Information Security

Empire Offshore takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

We use appropriate security controls designed to protect information transmitted through our website and communication systems.

Where applicable, our website uses SSL/TLS encryption to help protect information transmitted between your browser and our website. However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

6.Service Providers and Subcontractors

We may use trusted service providers, technology providers, communication platforms, hosting providers, scheduling systems, CRM systems, and subcontractors to help us operate our business and provide services to you.

These providers may access information only as reasonably necessary to perform services on our behalf and are not authorized to use your information for their own unrelated marketing purposes.

SMS opt-in data and consent are not shared with third parties for their own marketing or promotional purposes.

7.Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, analyze performance, and provide a better user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

8.Your Communication Choices

You may choose how Empire Offshore communicates with you.

For SMS communications:

  • Reply STOP to unsubscribe from SMS messages.
  • Reply HELP for assistance.
  • You may contact us directly using the contact information provided on our website.

Opting out of marketing communications does not necessarily prevent us from sending essential service-related communications where permitted and necessary to provide services you have requested.

9.Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

SMS consent records may be retained to document and manage your communication preferences and compliance requirements.

10.Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

Empire Offshore may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Legal Business Name: OdinVistra LLC
Business Name: Empire Offshore
Phone: [Insert Actual Business Phone Number]
Website: empireoffshore.com
Email: empireoffshoreoffice@gmail.com
Business Email: email@empireoffshore.agency

By using our website or voluntarily providing your information, you acknowledge that you have read and understood this Privacy Policy.